Frequently Asked Questions
Everything you need to know about your favorite snacks and sweets.
How long will it take for my treats to arrive?
We process orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-5 business days to ensure your treats arrive fresh.
Do you offer international shipping?
Currently, we only ship within the continental United States and Canada to maintain the quality and freshness of our perishable food items.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Are your products allergy-friendly?
While we offer several nut-free and gluten-free options, all our treats are prepared in a facility that handles nuts, dairy, and wheat. Please check the specific ingredient list on each product page.
How should I store my treats to keep them fresh?
To maintain maximum flavor, we recommend storing your treats in a cool, dry place. For specific items like our fudge or soft cookies, an airtight container is best.
Can I track my order once it has shipped?
Yes! Once your order is dispatched, you will receive an email with a tracking number so you can follow your sweet treats every step of the way.