Returns & Exchanges

Due to the perishable nature of our artisanal snacks, we cannot accept physical returns once a package has been opened. However, if your order arrives damaged or incorrect, we are committed to making it right with a replacement or refund.

Return Process

• 1.
  Inspect Your Treats

  Upon arrival, please check your package for any signs of transit damage or missing items within 48 hours of delivery.

• 2.
  Contact Support

  Email our team at hello@lilsweettreat.com with your order number and a clear photo of the issue to initiate a claim.

• 3.
  Resolution Review

  Our quality assurance team will review your request within one business day to determine eligibility for a refund or a fresh shipment.

• 4.
  Receive Your Refund

  Once approved, a credit will automatically be applied to your original payment method, typically appearing in your account within 5-7 business days.